Fujifilm Protect Plus 3 Year Extended Warranty Plus Accidental Damage Protection ($1500-$1999)

Keep your Fujifilm gear protected with authentic Fujifilm Protection Plans.

Wherever your creativity takes you… we have your back.

As a valued member of the Fujifilm family, we offer Protect Plus exclusively to you so that your camera is always ready for your creative adventures. Extend your product warranty and ensure you are free from the worry of spills, accidents and have annual check and clean service.

This is the only plan backed by Fujifilm and includes Fujifilm certified parts and service so you can rest easy knowing your gear will be taken care of. 

Keep your Fujifilm gear protected with an authentic FUJIFILM Protection Plan. Wherever your creativity takes you…we have your back.

Annual preventative maintenance

Includes all manufacturer recommended maintenance — an average value up to $300

Product replacement

Free 1-time replacement if product cannot be fixed

Fujifilm parts & service

Genuine Fujifilm parts & factory certified service

Image recovery

Recovery service for all cameras with a memory card

Extended manufacturer coverage

Extended parts & labor coverage for manufacturer defects

Priority service

Free shipping and rapid turn- around time 

Accidental damage protection

Additional protection for drops, breaks and spills

No deductible

$0 out of pocket expense

Features:

• Annual Preventative Maintenance
• Genuine Fujifilm Parts & Service
• Extended Manufacturer Coverage
• Priority Service
• Image Recovery
• Accidental Damage Protection
• Product Replacement

Activate your plan in 3 easy steps:

Fujifilm makes it easier and faster to get back out in the field, doing what you love. Activate your plan and unlock all that Fujifilm Protection Plans have to offer.

1. You’ll receive an email from Fujifilm Protect
2. Click on the link in the email to activate your plan
3. Follow the instructions to create an account and manage your plan

*If you do not receive an email to activate your plan within 7 days of purchase, go to fujifilm-protect.registria.com/protect. Save your receipt, you will need to upload it during activation.

FAQ:

When can a plan be purchased through the dealer?
PROTECT PLUS plans are only available to be sold by the dealer within 30 days of purchase of the product. It’s best to sell the plan at the same time as the product as there is no waiting period for claims on plans that are purchased at the same time.

If a plan isn’t purchased with the product, can a plan be purchased later?
Yes, a plan can be purchased from the dealer within 30 days of the product purchase. After 30 days we offer plans for eligible products within 365 days of purchase through fujifilm-protect.registria.com. There is a 30 day waiting period for ADH claims for plans purchased days 2-30 after the equipment.

Can two products be purchased but only purchase coverage for one product?
We recommend selling protection plan coverage on all Fujifilm products purchased. If a customer chooses coverage on just one, be sure to have the customer activate coverage on the product associated with the protection plan.

How soon does coverage start?
PROTECT PLUS coverage begins on the date of purchase of the service plan with the exception that coverage for Accidental Damage from Handling (ADH) has a 30-day waiting period after the purchase of the plan, unless the service plan is purchased at the same time as the product.

How to request a check & clean service?
Visit fujifilm-protect.registria.com and click “Submit a Claim.”

Is there a deductible for a Fujifilm Protection Plan?
No. There is no Deductible required to obtain service on for a product under these plans.

How is a Fujifilm Protection Plan activated?
Owners will receive an email from Fujifilm within 72 hours of purchasing a Protection Plan from a Fujifilm Dealer inviting them to activate their plan. If an owner does not receive an activation email, please contact [email protected] on their behalf to have a new activation email sent. It is important, but not required to activate the plan. Activating the plan helps to ensure easy requests for
service.

How to transfer a Fujifilm Protection Plan if it was purchased as a gift?
To transfer a plan to the gift recipient, the original purchaser can send an email to [email protected] to request the plan be transferred to the new owner.

How to update personal information?
To update personal plan information, please have the current plan owner to email [email protected] with the specific information they are requesting to update.

How to file a claim?

• Call (toll-free): 1-833-313-3331 to submit a claim. When submitting a claim, please tell the owner to be prepared with their device proof of purchase (i.e. a receipt or invoice) as well as proof of device damage.
• Text Message: For fastest services, text the keyword ‘Fujifilm Plans’ to 71403. The owner will receive a personal invitation back via text message to a secure portal to start your service request. Text and data rates may apply.
• Online: An owner may also start a service request online by visiting fujifilm-protect.registria.com/protect.

How long does it take for claim resolution?
Our goal is to resolve claims within 5 days or less, not including time for logistics handling. If there is a delay for any reason, we will contact the owner with an update.

How to access the Terms and Conditions?
Protect Plus plans Terms & Conditions are found here.

How to renew a Fujifilm protection plan?
We will notify the owner via email or text message when it is time for the owner to renew their plan. An owner can reference their order or activation confirmation email to check when their plan expires.

Need additional plan information?
For general questions about the program, please visit fujifilm-protect.registria.com/protect.

Are fujifilm protection plans available for purchase outside of the U.S.?
No. Currently Protection Plans are only available for purchase in the United States.

Can a customer buy a plan on grey market goods?
No.

What is the territory for this program?
Continental US, including Alaska, Hawaii and the District of Columbia. APO / FPO are not serviced at this time.

If an item gets replaced, can the consumer buy another warranty on top of a replacement?
Yes. They can purchase a plan from the plan administrator.

What isn’t covered?
Abuse, loss, and theft are not covered.

Claims & service resolution what level of service do these plans provide?
All service is factory certified and uses genuine Fujifilm parts whenever they are available.

What if the product is no longer available for replacement?
Our priority is to replace the product with the same product. If that model is no longer available, we will replace it with the then current model, and as a last resort, we can refund the purchase price of the product.

Do Fujifilm’s protection plans include tech support?
No.

Customer experience what happens after the customer buys the plan?
The order is automatically transmitted, and the customer will receive an activation email confirming the purchase with a link to provide additional information. Activation is not required for coverage. However, we encourage customers to complete this activation process as it will make it much easier to submit future claims.

Product SKU:

4020811031

In The Box:

Fujifilm Protect Plus 3 Year Extended Warranty Plus Accidental Damage Protection ($1500-$1999)