Gaggia Ruby Pro 1 Group Traditional Espresso Machine

Description

Designed to respond specifically to the demand typical of medium-small locations, Ruby is the compact and essential professional coffee machine that guarantees excellent in-cup quality.

Don’t get fooled by the Ruby’s size. This polyvalent ultra-compact workhorse will deliver a traditional espresso in the pure Italian way. Durable, powerful and made with high-quality materials, the Ruby Pro is the best ally for coffee enthusiasts who have limited space available but who do not want to compromise on the taste of what’s in their cup. The Ruby Pro comes in two different water supply configuration: Direct plumbing or pour over.

Features

1 Year Parts & Labor

All new Gaggia Espresso Machines and Grinders are covered by a one-year parts and labor warranty. This warranty does not cover the cost of any shipping and handling fees or packaging required to safely deliver the product to our service center. Should you require replacement parts, repair or refurbishment services, please reach out to our customer service representatives at 302-318-1144 or by submitting a support ticket.

What the Warranty does not cover:

• Alteration, modification or disassembly of the Product
• The Product being used in a way for which it was not designed or in a manner contrary to the instructions provided with the Product (including in respect of maintenance of the Product)
• Abuse, misuse, negligence, willful damage neglect or vandalism
• Corrosion from environmental conditions or chemical treatments
• Fire, accident or theft
• external sources, including but not limited to blown fuses, power failure, faulty installation
• Natural disasters, or other ‘acts of God’, including but not limited to damage from flooding, drought, lightning, hurricanes, hail, windstorms, earthquakes, tornadoes, gales, cyclones or other causes beyond the control of Franke
• Normal wear and tear
• Maintenance or repair performed by unauthorized persons and/or use of spare parts that are not genuine
• When the Customer cannot provide documentation evidencing date of purchase of the Product
• Incidental, indirect or consequential loss or damage including loss of or damage to property, injury to, illness or death of, any person in connection with a Product & failure or defect
• Product removal or re-installation costs, visits and calls of specialized technicians and costs borne by the Customer due to the unavailability and/or non-use of the Product.
• Scratching, denting, rusting, spotting, discoloration or tampering with the Product. Any imperfections in the finishes or in the natural materials used should not be considered as faults but a typical characteristic of these crafted products

• Maintenance or repair performed by unauthorized persons and/or use of spare parts that are not genuine 

Installation Policy

When purchasing commercial equipment through Gaggia USA that requires professional installation, all manufacturers’ recommendations for proper installation must be followed. In the event that the manufacturer’s guidelines are not followed, the product warranty will be void. Please refer to the installation section of your machine for the specifics of what you must have ready. Always consult with your plumber or contractor, as well as your code enforcement officer, to ensure the installation process goes smoothly.

In the event that installation is not covered in the purchase of an item, the customer will be responsible for paying for the factory-authorized installer. If the install time needs to be changed, Gaggia USA must be contacted at least 24 hours in advance to avoid a cancellation penalty. If the installer arrives at the location of installation and the customer is not ready, the customer may be charged an hourly rate, including travel time for additional work needed, or installation may not be completed.

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options.

You can view our shipping policy here.

Returns/Refunds/Damages

All sales are final, with the following exceptions:
Please inspect your order upon reception and contact us immediately if the item is:

• Defective
• Damaged
• Received the wrong item

Please get in touch if you have questions or concerns about your specific item. [email protected]

Damages: Please inspect your package when you receive it from the shipper. If you notice any damage from shipping, please call us at 302-318-1144 or email [email protected] to report the damage and DO NOT USE the machine. You must contact us within 5 business days.

You can view our return policy here.

Product Specifications

Category	Specification
Size / Weight (1 Group)
Width	16.8 in
Height	14.5 in
Depth	20.2 in
Weight	55 lb
Electrical and Hydraulic Specification
Water supply	3 L water tank
Voltage and frequency	120 V / 60 Hz
Maximum absorbed power	1560 W
Boiler capacity	5 L
Pumps	2 vibration pumps

Documents

Brochure